Lead Ingestion
Enquiry capture, source attribution, and sales rep allocation.
Site Visit & Survey
Laser measurements, room photos, site restrictions, and GPS tag.
Client Conversion
Customer onboarding, profile creation, and project folder initialized.
Rooms & Scope
Detailed room breakdown, surface elevations, and technical scope.
Quotation Engine
Room-wise itemized rates, margin simulations, and multi-revisions.
Approval Workflow
Supervisor β Designer β Director review & client digital sign-off.
Booking Advance
Proforma invoice, mandatory payment clearance, and contract freeze.
Production Handover
Commercial files transitioned to factory production department.
Design Freeze
Locking drawings, 3D models, finishes & hardware specifications.
BOM & Cut List
Algorithmic panel cut list, hardware count, and CNC G-code prep.
Material Issue
Plywood, laminate, and hardware reservation with shortage alert.
Factory Fabrication
Cutting, edge-banding, drilling, boring, and preliminary assembly.
Factory QC Audit
Squareness, tolerance, finish, and dry-fit inspection pass/fail.
Dispatch Gate
Pre-dispatch payment clearance, barcode crating, and site dispatch.
Site Inward Receipt
QR scan delivery check: Good, Damaged, Wrong, or Missing verification.
Site Installation
Carcass alignment, shutter fixing, countertop fitting, and lighting.
Quality Snagging
Joint site inspection, micro-defect snaglist generation, and fixes.
Final Handover
All snags closed, client sign-off, warranty activation & P&L closed.