A loyalty program made for designer boutiques
Boutique customers do not visit every week, but they come back for festivals, weddings and new collections. LoyaltyRewards helps you reward repeat buyers, stay in touch on WhatsApp and share new designs, all from one web panel. Your customers never install an app.
Reward your regular customers with tiers
Boutique bills are big but visits are few, so points on bill value often suit you better than stamps. Customers move up through Silver, Gold and Platinum as they spend, and you decide what each tier gets.
A customer scans your shop QR, confirms her phone number with a one-time code, and her card opens in the browser. She can add it to her home screen.
- Points on bill value or stamp cards
- Silver, Gold and Platinum tiers
- Refer-a-friend rewards shared on WhatsApp
- Full card gives a voucher with its own QR
- Staff redeem it once on the Redeem screen
Custom orders and offers on WhatsApp
With the Online E-commerce Shop add-on (₹1,179/month, 500 offer messages included, extra ₹0.59 each), you send offers from your own WhatsApp Business number using Meta's official platform. Offers go only to customers who agreed to receive them, and every message has a Stop offers button.
You keep using the WhatsApp Business app on your phone for custom order chats. All chats show in one inbox.
- Share a WhatsApp catalogue of your designs
- Auto-reply with a menu, keyword replies and an away message
- See delivered, read, clicked and ordered counts
- Payment link paid into your own Razorpay account
- Same-day local delivery booking with Borzo or Porter (Bengaluru)
Post new collections everywhere at once
Upload photos or videos of a new collection once and post to Facebook, Instagram, YouTube and LinkedIn together, now or on a schedule.
If posting regularly is hard, there are optional plans: Folder Auto-Post posts photos from a folder daily, and AI Content plans and designs a month of posts for you to approve once.
- Post now or schedule for later
- Folder Auto-Post (optional)
- AI Content (optional)
Remember birthdays, anniversaries and lapsed customers
On the Growth plan with Online E-commerce Shop, automations run every day by themselves for customers who opted in. They are useful for gift and occasion shopping.
- Birthday and anniversary messages
- Thank-you after a purchase
- We miss you messages for lapsed customers
- Reward-expiry reminders
- Booking reminders for fittings
Fittings, reviews and fair rewards
Customers can send a booking or appointment request from your shop page, and your front desk sees it on one screen. After a visit, the customer can rate you and is taken to your Google review page. Every rating is treated the same, and no reward depends on a review.
Self-claimed stamps need a scan of your shop QR within the last 90 minutes plus a cooldown per customer. You can switch to staff-only stamps, and every stamp, void and redemption is in the audit trail.
Questions
Do my boutique customers need to install an app?
No. They scan your shop QR, confirm their phone number with a one-time code and the card opens in the browser. They can add it to the home screen if they like.
Can I send offers to everyone in my phone contacts?
No. Offers go only to customers who agreed to receive them, using Meta-approved templates with a Stop offers button. Messaging bought or scraped lists is not a good idea and not what LoyaltyRewards is for.
Can I take custom order enquiries on WhatsApp?
Yes, with the Online E-commerce Shop add-on you keep using the WhatsApp Business app on your phone, and chats show in one inbox. You can also share a catalogue and send a payment link paid into your own Razorpay account.
What does it cost?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%. The Online E-commerce Shop add-on is ₹1,179/month.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.