A loyalty program for your car service centre, without any app for customers
Car owners can go to any garage nearby, so a reason to come back to yours matters. LoyaltyRewards gives your service centre a digital loyalty card, an easy way to collect Google reviews and, with the WhatsApp add-on, reminders and offers for customers who agreed to hear from you. Customers never install anything.
A loyalty card car owners can open in seconds
Put the shop QR at your billing desk or waiting area. The customer scans it, confirms their phone number with a one-time code and the card opens in the browser. They can add it to the home screen if they like.
You can choose stamp cards (for example, one stamp per wash or service visit) or points on bill value, which suits bigger jobs like full servicing or detailing packages.
- Stamp cards or points on bill value
- Silver, Gold and Platinum tiers for regular customers
- Refer-a-friend rewards shared on WhatsApp
- Full card gives a voucher with its own QR
Rewards that staff can redeem without confusion
When a card is full, the customer gets a voucher with its own QR. Your staff redeem it once on the Redeem screen, so the same voucher cannot be used twice.
To stop misuse, self-claimed stamps need a scan of the shop QR within the last 90 minutes, plus a cooldown for each customer. You can also switch to staff-only stamps. Every stamp, void and redemption is kept in an audit trail.
- One-time redemption on the Redeem screen
- 90-minute QR scan rule and per-customer cooldown
- Staff-only stamp option
- Full audit trail
Collect Google reviews the honest way
After a visit, the customer can rate your service centre and is taken to your Google review page. Every rating is treated the same, with no filtering of low ratings, and no reward ever depends on a review.
You can also print a Google review QR poster with our free tool and keep it at the counter.
- Rating after the visit, then Google review page
- No filtering of low ratings
- No rewards linked to reviews
Reminders, detailing offers and bookings on WhatsApp
With the Growth plan and the Online E-commerce Shop add-on (₹1,179/month, 500 offer messages included, extra ₹0.59 each), you can send offers from your own WhatsApp Business number, only to customers who agreed to receive them. Messages use Meta-approved templates and include a Stop offers button.
Automations such as thank-you messages, 'we miss you' win-back, reward-expiry and booking reminders go out daily by themselves to opted-in customers. Customers can also send booking requests from your shop page, and your front desk sees them on one screen.
- Thank-you and win-back messages
- Reward-expiry and booking reminders
- Offers only to opted-in customers
- Delivered, read and clicked counts
Questions
Do my customers need to install an app?
No. They scan your shop QR, confirm their phone number with a one-time code and the loyalty card opens in the browser. They can add it to the home screen if they want.
How much does it cost?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%. You can begin with Try everything for 7 days at just ₹117.
Can I send service reminders or offers to all my past customers?
Only to customers who agreed to receive them. Offers go from your own WhatsApp Business number using Meta-approved templates, and every message has a Stop offers button.
How do I stop customers or staff from misusing stamps?
Self-claimed stamps need a shop QR scan within the last 90 minutes and a cooldown per customer. You can also allow only staff to add stamps, and every stamp, void and redemption is in the audit trail.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.