A loyalty program made for chocolate and gift shops
Chocolate customers often buy a few times a year, around Deepawali, Raksha Bandhan, Valentine's Day and birthdays. LoyaltyRewards helps you stay in touch between those seasons with points, reminders and offers. Customers never install an app; they scan your shop QR and the card opens in their phone browser.
Points on bill value, or stamps, your choice
A chocolate shop bill can be Rs 150 one day and a big hamper order the next. Points on bill value suit this well, because bigger purchases earn more. If you prefer something simple, a stamp card also works, such as a box of truffles after a set number of visits.
Customers scan the shop QR, confirm their phone number with a one-time code, and the card opens in the browser. They can add it to the home screen if they like.
- Points on bill value or digital stamp cards
- Silver, Gold and Platinum tiers for your best customers
- Refer-a-friend rewards shared on WhatsApp
- Full card gives a voucher with its own QR
Rewards that staff can redeem safely
When a card is full, the customer gets a voucher with its own QR. Your staff redeem it once on the Redeem screen, so the same voucher cannot be used twice at the counter.
- Self-claimed stamps need a scan of the shop QR within the last 90 minutes
- A cooldown per customer stops repeat claiming
- Switch to staff-only stamps if you prefer
- Every stamp, void and redemption is in an audit trail
Bring customers back before every festival
Gift shops do best when customers remember them before the season starts. With the Growth plan and the Online E-commerce Shop add-on, birthday, anniversary, thank-you, win-back and reward-expiry messages go out every day by themselves, only to customers who opted in.
Birthday and anniversary reminders fit gifting well. You can also send a festival hamper offer from your own WhatsApp Business number, with a Stop offers button in every message. The add-on is ₹1,179/month and includes 500 offer messages, with extra ones at ₹0.59 each.
- Offers only to customers who agreed to receive them
- Meta-approved templates from your own number
- Delivered, read, clicked and ordered counts
- WhatsApp catalogue and cart for hampers, with a UPI or card payment link paid into your own Razorpay account
Handle corporate and hamper enquiries
Corporate gift enquiries usually come on WhatsApp and need follow-up. The Sales Leads & Chat Reports add-on turns every WhatsApp chat into a lead with follow-up dates, a pipeline board, PDF quotations and Excel export.
For local orders, you can book same-day delivery with Borzo or Porter from the Orders page in supported cities (Bengaluru), and the tracking goes to the customer on WhatsApp.
- Leads with follow-up dates
- PDF quotations for bulk orders
- Same-day local delivery booking
- Auto-reply with your menu and an away message
Reviews and social posts
After a visit, customers can rate your shop and are taken to your Google review page. Every rating is treated the same, and no reward ever depends on a review.
You can also post hamper photos and videos to Facebook, Instagram, YouTube and LinkedIn at once, now or scheduled.
Questions
Do my customers need to download an app?
No. They scan your shop QR, confirm their phone number with a one-time code, and the card opens in their browser. They can add it to the home screen if they want.
How much does it cost?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%. To begin, Try everything for 7 days at just ₹117.
Can I send festival offers on WhatsApp?
Yes, with the Online E-commerce Shop add-on, from your own WhatsApp Business number. Offers go only to customers who agreed to receive them, and each message has a Stop offers button.
Can staff misuse the points or stamps?
Self-claimed stamps need a recent shop QR scan and a cooldown per customer, or you can allow staff-only stamps. Every stamp, void and redemption is kept in an audit trail.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.