Cloud kitchen marketing on WhatsApp, built for direct orders
A cloud kitchen or tiffin service lives on repeat customers. LoyaltyRewards helps you take orders directly on WhatsApp, collect UPI payment in your own account, and reward people who order again. Your customers never install an app.
Take orders on WhatsApp catalogue
With the Online E-commerce Shop add-on (₹999/month + GST), you can show your menu as a WhatsApp catalogue. Customers pick items, add them to a cart and place the order in the same chat.
The payment link (UPI or card) is paid into your own Razorpay account. The orders come straight to you, with no aggregator commission cut by LoyaltyRewards.
- WhatsApp catalogue, cart and orders
- UPI or card payment link into your own Razorpay account
- Sales assistant replies with your menu, keyword replies and an away message
- You keep using the WhatsApp Business app on your phone; all chats show in one inbox
Send offers only to customers who agreed
Offers go from your own WhatsApp Business number through Meta's official WhatsApp Business Platform, using Meta-approved templates. 500 offer messages are included each month, and extra messages cost ₹0.50 each.
Only customers who agreed to receive offers get them, and every message has a Stop offers button. You can see delivered, read, clicked and ordered counts.
- Lunch combo of the day
- New weekly tiffin plan
- Weekend special menu
Reward repeat orders
Set up a digital stamp card or points on bill value. Customers scan your QR on the packaging or a flyer, confirm their phone number with a one-time code, and the card opens in the browser.
A full card issues a voucher with its own QR, which you redeem once on the Redeem screen. You can also run refer-a-friend rewards shared on WhatsApp.
- Stamp cards or points on bill value
- Silver, Gold and Platinum tiers
- Stamps need a recent shop QR scan, or you can switch to staff-only stamps
- Audit trail for every stamp, void and redemption
Post your daily menu and bring customers back
Post photos or videos of today's menu to Facebook, Instagram, YouTube and LinkedIn at once, now or scheduled. Optional plans can post photos from a folder daily, or plan a month of posts with AI for your approval.
On the Growth plan with Online E-commerce Shop, automations like thank-you and "we miss you" messages go out every day by themselves, to customers who opted in.
- Schedule menu posts in advance
- Birthday and win-back messages for opted-in customers
- Same-day local delivery booking with Borzo or Porter from the Orders page (Bengaluru), with tracking sent on WhatsApp
Questions
Can I take orders without paying aggregator commission?
Yes, with the Online E-commerce Shop add-on customers order from your WhatsApp catalogue and pay by UPI or card link into your own Razorpay account. Normal Razorpay payment charges may apply, which are between you and Razorpay.
Do my customers need to install an app?
No. They scan your QR, confirm their phone number with a one-time code, and the loyalty card opens in the browser. They can add it to the home screen if they like.
Can I message anyone with my menu?
No. Offers go only to customers who agreed to receive them, using Meta-approved templates, and each message has a Stop offers button. Please do not use bought or scraped number lists.
What does it cost?
Try everything for 7 days at just ₹99 + GST. Paid plans are ₹599, ₹1,499 and ₹2,999 per month + GST, adding campaigns, staff logins and more locations. Yearly plans save 20%. The Online E-commerce Shop add-on is ₹999/month + GST. To begin, Try everything for 7 days at just ₹99 + GST.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.