Customer reminders for AC service and appliance repair shops
Most AC customers call only when the cooling stops. A simple reminder before summer can bring them back to you instead of a random number from Google. LoyaltyRewards is a web panel that helps you keep in touch with your customers, take service requests and collect Google reviews. Customers never install an app.
Why reminders matter for AC and appliance repair
AC servicing is a repeat job. A customer you served last year will need servicing again, but they often forget who they called. A friendly message at the right time keeps your name in front of them.
Reminders also help with AMC renewals and with customers who have not called for a long time.
- Yearly or seasonal service reminders
- AMC renewal follow-ups
- Thank-you message after a job
- Win-back message for customers who have gone quiet
How LoyaltyRewards helps you send reminders
Customers scan your shop QR, confirm their phone number with a one-time code and their details are in your panel. Reminders go only to customers who agreed to receive messages from you.
With the Growth plan and the Online E-commerce Shop add-on (₹1,179/month, 500 offer messages included, extra ₹0.59 each), automations run every day by themselves from your own WhatsApp Business number.
- Thank-you message after a visit
- “We miss you” win-back message
- Booking reminders for service appointments
- Reward-expiry reminders if you run a loyalty card
- A “Stop offers” button in every offer message
- Meta-approved templates through the official WhatsApp Business Platform
Take service requests from your shop page
Customers can send a booking or appointment request from your shop page, so you do not depend only on phone calls. Your front-desk screen shows the requests in one place.
Print QR badges from the panel and stick one on every AC or appliance you service. The customer can scan it to reach you again.
- Service request from the shop page
- Front-desk screen for incoming requests
- Printable QR badges
- Chats from WhatsApp in one inbox
Collect honest Google reviews
After a job, the customer can rate your service and is taken to your Google review page. Every rating is treated the same, and no reward ever depends on a review.
Ask every customer, not only the ones who seem happy. Never offer money or discounts for a review.
- Rating followed by your Google review page
- No filtering of low ratings
- Free Google review QR poster tool on the website
Keep repeat customers with a loyalty card
You can give a stamp card or points on bill value, with Silver, Gold and Platinum tiers. A full card gives a voucher with its own QR that staff redeem once. Every stamp and redemption is in an audit trail.
- Digital stamp card or points
- Refer-a-friend rewards shared on WhatsApp
- Staff-only stamps if you prefer
- Customer export any time
Questions
Can I send AC service reminders on WhatsApp?
Yes, with the Online E-commerce Shop add-on, from your own WhatsApp Business number. Messages go only to customers who agreed to receive them, using Meta-approved templates.
Do my customers need to install an app?
No. They scan your QR, confirm their phone number with a one-time code, and everything opens in the browser.
Can I message my old customer list?
Only customers who agreed to receive offers should get messages. You can import customers on the paid plans, but do not message bought or scraped number lists.
What does it cost?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%. To begin, use Try everything for 7 days at just ₹117.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.