A loyalty program for your bicycle shop
A cycle is not bought every month, but tyres, tubes, locks, helmets and servicing keep customers coming back. LoyaltyRewards gives your shop a digital points card that works in the customer's phone browser, so nobody has to install an app. Customers scan your shop QR, confirm their phone number with a one-time code and the card opens.
Points on bill value, not just stamps
Most cycle shop bills vary a lot: a puncture repair is small, a new geared cycle is big. Points on bill value suit this well, because the customer earns according to what they spend.
You can also use stamp cards for repeat small jobs like servicing, and Silver, Gold and Platinum tiers for your regular customers.
- Points on bill value or digital stamp cards
- Silver, Gold and Platinum tiers
- Customer card opens in the browser and can be added to the home screen
- Full card gives a voucher with its own QR, redeemed once by your staff on the Redeem screen
Bring customers back for servicing and accessories
With the Growth plan and the Online E-commerce Shop add-on, automations run by themselves every day for customers who agreed to receive messages. A thank-you after a purchase, a birthday wish, a 'we miss you' message for someone who has not visited in a while, and a reminder before reward expiry are all covered.
Offers go from your own WhatsApp Business number, using Meta-approved templates, with a 'Stop offers' button. Add-on price is ₹1,179/month, with 500 offer messages included and extra at ₹0.59 each.
- Thank-you and win-back messages
- Birthday and anniversary wishes
- Reward-expiry reminders
- Booking reminders for service appointments
- Only customers who opted in receive offers
Service bookings and shop page
Customers can send a booking or appointment request from your shop page, and your front-desk screen shows them. This helps when your service bench gets busy before festivals or school reopening.
- Appointment requests from the shop page
- Front-desk screen for your counter
- QR badges printed from the panel to place at the counter
Keeping points honest
Self-claimed points need a scan of your shop QR within the last 90 minutes and a cooldown per customer. You can also switch to staff-only stamps. Every stamp, void and redemption is recorded in an audit trail, so you can check anything later.
Google reviews, the fair way
After a visit, a customer can rate your shop and is taken to your Google review page. Every rating is treated the same and no reward depends on a review.
Questions
Do my customers need to install an app?
No. They scan your shop QR, confirm their phone number with a one-time code and the card opens in the browser. They can add it to the home screen if they wish.
How much does it cost for a bicycle shop?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%. To begin, Try everything for 7 days at just ₹117.
Can I remind customers about servicing?
Yes, on the Growth plan with the Online E-commerce Shop add-on you can send automated reminders and offers, only to customers who agreed to receive them. Messages go from your own WhatsApp Business number.
What happens if I stop my plan?
Nothing is deleted if a plan lapses, and you can export your customers. Every payment comes with a GST invoice by email and WhatsApp.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.