A hotel loyalty program that brings guests back to you directly
LoyaltyRewards is a web panel that helps small hotels and guest houses reward repeat guests, receive booking enquiries and ask guests for Google reviews. Guests never install an app; they scan your QR and the card opens in their phone browser. Try everything for 7 days at just ₹117.
Why a loyalty program makes sense for a small hotel
Many guests find a hotel through a booking website and never contact it again. A simple loyalty card gives them a reason to come to you directly next time, and gives you their phone number with their consent.
Your hotel may also run a cafe, restaurant or spa. Those visits can earn rewards on the same card.
How the guest card works
Place your shop QR at the front desk, in rooms or at the restaurant table. The guest scans it, confirms their phone number with a one-time code and the card opens in the browser. They can add it to the home screen.
- Digital stamp cards, or points on bill value
- Silver, Gold and Platinum tiers for frequent guests
- Refer-a-friend rewards shared on WhatsApp
- A full card issues a voucher with its own QR
- Staff redeem the voucher once on the Redeem screen
Keep rewards fair and safe from misuse
Self-claimed stamps need a scan of your QR within the last 90 minutes, plus a cooldown for each customer. You can also switch to staff-only stamps. Every stamp, void and redemption is saved in an audit trail, so you can check what happened.
Direct booking enquiries on WhatsApp
Guests can send booking or appointment requests from your shop page, and you see them on the front-desk screen. With the Online E-commerce Shop add-on (₹1,179/month, 500 offer messages included, extra ₹0.59 each), you can send offers from your own WhatsApp Business number, only to guests who agreed to receive them. Meta-approved templates are used, and each message has a Stop offers button.
- Auto-replies with a menu, keyword replies and an away message
- Chats from all your staff appear in one inbox
- You keep using the WhatsApp Business app on your phone
Reviews and automatic reminders
After a stay, a guest can rate the hotel and is taken to your Google review page. Every rating is treated the same, and no reward ever depends on a review. On the Growth plan with Online E-commerce Shop, birthday, anniversary, thank-you, win-back and reward-expiry messages go out daily to guests who opted in.
Questions
Do my guests need to install an app?
No. Guests scan your QR, confirm their phone number with a one-time code and the card opens in their browser. They can add it to the home screen if they like.
How much does it cost?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%.
Can I send offers to all the numbers I have?
No. Offers go only to guests who agreed to receive them, and each message has a Stop offers button. Please do not message bought or collected number lists.
Can staff misuse the stamps or rewards?
Every stamp, void and redemption is saved in an audit trail. You can also switch to staff-only stamps and use staff logins on the paid plans.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.