A laundry loyalty program your customers can use without an app
Most laundry customers come back every week or two, but many also drift to the shop nearest to their new flat. LoyaltyRewards gives your laundry or dry cleaning shop a digital stamp card, WhatsApp reminders and simple order handling, all from one web panel. Customers just scan your shop QR and the card opens in their phone browser.
A stamp per order, without paper cards
Paper cards get lost in wallets and washed along with the clothes. With LoyaltyRewards, the customer scans your shop QR, confirms their phone number with a one-time code, and the card opens in the browser. They can add it to the home screen if they like.
You can choose stamp cards (for example, one stamp per order) or points based on bill value, which suits shops with big differences between a single shirt and a bag of bedsheets.
- Stamp cards or points on bill value
- Silver, Gold and Platinum tiers for your regular customers
- Refer-a-friend rewards shared on WhatsApp
- Customers never install an app
Rewards that staff can redeem safely
When a card is full, the customer gets a voucher with its own QR. Your staff redeem it once on the Redeem screen, so the same voucher cannot be used twice.
To stop fake stamps, a self-claimed stamp needs a scan of your shop QR within the last 90 minutes, plus a cooldown for each customer. You can also switch to staff-only stamps. Every stamp, void and redemption is kept in an audit trail.
- One-time redemption on the Redeem screen
- 90-minute QR scan rule and customer cooldown
- Staff-only stamp option
- Full audit trail of stamps, voids and redemptions
Pickup reminders and win-back messages on WhatsApp
Clothes left lying at the shop and customers who stopped coming are two common laundry headaches. On the Growth plan with the WhatsApp Commerce add-on, LoyaltyRewards sends automations every day by itself, only to customers who agreed to receive messages.
Messages go from your own WhatsApp Business number through Meta's official platform, using Meta-approved templates. Each offer has a 'Stop offers' button. WhatsApp Commerce is ₹999/month + GST with 500 offer messages included, and extra messages at ₹0.50 each.
- 'We miss you' win-back messages
- Thank-you and birthday messages
- Reward-expiry reminders
- Booking reminders for pickups
- Delivered, read, clicked and ordered counts
Take orders on WhatsApp and book delivery
Put your catalogue of services on WhatsApp, such as wash and fold, ironing, dry cleaning and shoe cleaning. Customers can add to cart and pay by UPI or card link, paid into your own Razorpay account. You keep using the WhatsApp Business app on your phone, and all chats show in one inbox.
An away message and keyword replies can answer common questions about timings or rates when you are busy. For same-day local delivery, you can book Borzo or Porter from the Orders page in Bengaluru, and tracking is sent to the customer on WhatsApp.
- WhatsApp catalogue, cart and orders
- UPI or card payment link
- Auto-replies with a menu and an away message
- Same-day delivery booking with tracking
Ask for Google reviews the honest way
After a visit, the customer can rate your shop and is taken to your Google review page. Every rating is treated the same, and no reward ever depends on a review. You can also print a Google review QR poster with our free tool for your counter.
Questions
Do my laundry customers need to download an app?
No. They scan your shop QR, confirm their phone number with a one-time code, and the card opens in the browser. They can add it to the home screen if they want.
How much does it cost?
Try everything for 7 days at just ₹99 + GST. Paid plans are ₹599, ₹1,499 and ₹2,999 per month + GST, adding campaigns, staff logins and more locations. Yearly plans save 20%. To begin, use Try everything for 7 days at just ₹99 + GST.
Can customers cheat by claiming extra stamps?
Self-claimed stamps need a scan of your shop QR in the last 90 minutes and a cooldown per customer. You can also allow stamps by staff only, and every stamp and redemption is in the audit trail.
Can I send pickup reminders and offers to everyone in my area?
No. Offers and automations go only to customers who agreed to receive them, from your own WhatsApp Business number, using Meta-approved templates. Customers can tap 'Stop offers' anytime.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.