A loyalty program for your optical store that customers actually use
Most people buy glasses once in a year or two, so bringing them back takes a little planning. LoyaltyRewards gives your optical shop a digital points card, family referrals and reminders for customers who agreed to hear from you. Customers never install an app.
Points on bill value, built for eyewear
A frame or lens purchase is a big bill, not a daily stamp. So points on bill value suit an optical store better than a stamp card. The customer earns points on what they spend, and Silver, Gold and Platinum tiers recognise your regular families.
The customer scans your shop QR, confirms their phone number with a one-time code, and the card opens in the browser. They can add it to the home screen.
- Points on bill value
- Silver, Gold and Platinum tiers
- Card opens in the browser, no app
- QR badge and table tent printed from the panel
Family referrals shared on WhatsApp
Eyewear is often a family decision. Parents, children and grandparents all need check-ups and new frames. The refer-a-friend reward lets a customer share their link on WhatsApp so relatives and friends find your shop.
- Refer-a-friend rewards
- Shared by the customer on WhatsApp
- Reward issued as a voucher with its own QR
Reminders for check-ups and lens replacement
With the Growth plan and the Online E-commerce Shop add-on, automations run every day by themselves, only for customers who opted in. A thank-you after purchase, a birthday wish, a 'we miss you' message and reward-expiry reminders can all go out without you remembering.
Booking reminders help when you take appointment requests from your shop page. Offers go from your own WhatsApp Business number through Meta's official platform, using Meta-approved templates, with a 'Stop offers' button. Online E-commerce Shop is ₹1,179/month with 500 offer messages included.
- Thank-you and birthday messages
- 'We miss you' win-back messages
- Reward-expiry and booking reminders
- Only to customers who agreed
Fair rewards, simple redemption and reviews
When a customer earns a reward, a voucher with its own QR is issued. Your staff redeem it once on the Redeem screen. Self-claimed stamps need a recent scan of your shop QR and a per-customer cooldown, and you can switch to staff-only stamps. Every stamp, void and redemption is in an audit trail.
After a visit, customers can rate your shop and go to your Google review page. Every rating is treated the same, and no reward depends on a review.
- Voucher QR redeemed once
- Staff-only stamps option
- Audit trail of every action
- Appointment requests from your shop page
Questions
Do my customers need to download an app?
No. They scan your shop QR, confirm their phone number with a one-time code, and the card opens in the browser. They can add it to the home screen if they like.
How much does it cost?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%.
Can I send eye check-up reminders on WhatsApp?
Yes, with the Growth plan and Online E-commerce Shop add-on, you can set up automated reminders and win-back messages. They go only to customers who agreed to receive them, from your own WhatsApp Business number. Keep the wording general and avoid medical claims.
Can staff misuse the points or stamps?
You can switch to staff-only stamps, and self-claimed stamps need a recent shop QR scan plus a cooldown. Every stamp, void and redemption is saved in an audit trail so you can check it.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.