A pet grooming loyalty program that brings pet parents back
Most pet parents come back every few weeks, but they forget the date or move to a groomer nearby. LoyaltyRewards gives your grooming studio a digital visit card, reminders and birthday wishes, all from one web panel. Your customers never install an app.
A digital visit card for every pet parent
Replace the paper punch card that gets lost in a bag. The customer scans your shop QR, confirms their phone number with a one-time code, and the card opens in the browser. They can add it to the home screen if they like.
You can use stamp cards (for example, every 5th wash gets a reward) or points on bill value. Silver, Gold and Platinum tiers let you thank your regulars a little more.
- Stamp cards or points on bill value
- Silver, Gold and Platinum tiers
- Refer-a-friend rewards shared on WhatsApp
- Print QR badges and table tents from the panel
Rewards that staff can redeem easily and safely
When a card is full, the customer gets a voucher with its own QR. Your staff redeem it once on the Redeem screen, so the same voucher cannot be used twice.
- Self-claimed stamps need a scan of your shop QR in the last 90 minutes
- A cooldown per customer stops repeat claiming
- Switch to staff-only stamps if you prefer
- Every stamp, void and redemption is in an audit trail
Grooming reminders and pet birthday wishes
Automations are part of the Growth plan with the Online E-commerce Shop add-on. Once set up, they go out every day by themselves, only to customers who opted in.
A birthday message for the pet, a thank-you after the visit, or a gentle 'we miss you' note when someone has not come in for a while keeps your studio in their mind.
- Birthday and anniversary messages
- Thank-you after a visit
- We miss you (win-back) messages
- Reward-expiry and booking reminders
Appointment requests and reviews
Your shop page can list your grooming services, and pet parents can send an appointment request from it. Your front desk sees the requests on the Front-desk screen.
After a visit, the customer can rate you and is taken to your Google review page. Every rating is treated the same, and no reward ever depends on a review.
- Services list on your shop page
- Appointment requests on the front-desk screen
- Google review link after the visit
- Free Google review QR poster tool on the website
Points on every bill, if you prefer
With the Points & Rewards add-on (₹1,179/month), customers earn points on each bill and use them as money off next time. You choose the rule, such as 1 point for every Rs 100, the value of a point and when points expire.
At the counter, enter the mobile number and bill amount, and use points in one tap. Customers can check their balance by sending POINTS on WhatsApp.
Questions
Do pet parents need to download an app?
No. They scan your shop QR, confirm their phone number with a one-time code, and the card opens in the browser. They can add it to the home screen if they want.
How much does it cost?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%. Add-ons like Points & Rewards are charged separately,.
Can I send grooming reminders and pet birthday wishes?
Yes, with the Growth plan and the Online E-commerce Shop add-on, birthday, thank-you, we miss you and booking reminders go out daily by themselves. They reach only customers who agreed to receive messages.
Can my staff misuse the stamps or can customers cheat?
Self-claimed stamps need a recent scan of your shop QR and a cooldown per customer, or you can allow staff-only stamps. Every stamp, void and redemption is recorded in an audit trail.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.