A loyalty program made for pet shops and pet grooming
Pet owners buy food, treats and grooming again and again, so a good reason to come back to the same shop matters. LoyaltyRewards gives your pet shop a digital loyalty card that works in the phone browser, with no app to install. Try everything for 7 days at just ₹99 + GST.
Points on food and grooming bills
Pet food bills can be big, and grooming visits come every few weeks. With points on bill value, a customer who spends more earns more, and a regular grooming customer can collect stamps visit after visit.
Customers scan your shop QR, confirm their phone number with a one-time code, and the card opens in the browser. They can add it to the home screen if they like.
- Stamp cards or points on bill value
- Silver, Gold and Platinum tiers for your best customers
- Refer-a-friend rewards shared on WhatsApp
- A full card gives a voucher with its own QR
Reminders for refills and grooming
Pets need food every month and grooming every few weeks. Reminders help you stay in touch at the right time, without you remembering each customer by hand.
Automations are part of the Growth plan with WhatsApp Commerce. They go out every day by themselves, only to customers who agreed to receive messages.
- Thank-you message after a visit
- "We miss you" message for customers who have not come for a while
- Reward-expiry reminders
- Booking reminders for grooming appointments
- Birthday and anniversary messages, which you can use for your customer's pet birthday offers
Pet birthday offers, the right way
A small offer on a pet's birthday feels personal, like a free treat or a discount on a grooming session. Offers from your own WhatsApp Business number go only to customers who agreed to receive them, using Meta-approved templates, with a Stop offers button.
The WhatsApp Commerce add-on costs ₹999/month + GST and includes 500 offer messages; extra messages are ₹0.50 each.
- Delivered, read, clicked and ordered counts
- WhatsApp catalogue and orders with a payment link into your own Razorpay account
- Auto-replies with your menu of products or services, and an away message
Grooming bookings and fair rewards
Customers can send grooming appointment requests from your shop page, where you list your services. Your front desk sees them on one screen.
To keep stamps fair, self-claimed stamps need a scan of the shop QR within the last 90 minutes, and a cooldown applies per customer. You can switch to staff-only stamps, and every stamp, void and redemption is in an audit trail.
- Services list on your shop page
- Front-desk screen for requests
- QR badges and table tents printed from the panel
- Redeem a voucher once, on the Redeem screen
Reviews that stay honest
After a visit, a customer can rate your shop and is taken to your Google review page. Every rating is treated the same, and no reward ever depends on a review.
Questions
Do my customers need to install an app?
No. They scan your shop QR, confirm their phone number with a one-time code, and the card opens in the browser. They can add it to the home screen.
Can I run a loyalty program for both pet food and grooming?
Yes. You can use points on bill value for food and products, and stamps for grooming visits. Silver, Gold and Platinum tiers reward your best customers.
Can I send pet birthday offers to everyone in my phone contacts?
No. Offers go only to customers who agreed to receive them, and each message has a Stop offers button. Never use bought or scraped number lists.
How much does it cost?
Try everything for 7 days at just ₹99 + GST. Paid plans are ₹599, ₹1,499 and ₹2,999 per month + GST, adding campaigns, staff logins and more locations. Yearly plans save 20%. The WhatsApp Commerce add-on is ₹999/month + GST.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.