A loyalty program for your supermarket, kirana or organic store
Grocery buyers shop every week, so a simple points system that rewards the bill value makes sense. LoyaltyRewards is a web panel where customers earn points on every bill and use them as money off next time. Customers never install an app.
Points on bill value, the way grocery shopping works
Grocery bills are different every time. A stamp card does not fit well, so Points & Rewards (₹1,179/month) gives points on the bill amount instead.
You choose the rule in your panel. The rule can be 1 point for every Rs 1, 50, 100, 500 or any amount you like.
- Set the value of a point and the minimum points to use
- Limit the most of a bill that points can pay
- Points expire after a period of inactivity
- Tiers (Silver, Gold, Platinum) can earn more points for your best buyers
A fast billing counter
The Bill & Points counter screen is made for a busy checkout. Staff type the mobile number and the bill amount, and points are added.
- One tap to use the customer's points on the bill
- New customers are added on the spot
- Customers check their balance by sending POINTS on WhatsApp
- Every stamp, void and redemption is kept in an audit trail
Monthly offers to your regular buyers
Set an offer on your own dates, once or every 1, 2, 3 or 6 months, for example a month-start grocery offer. It goes by WhatsApp or SMS with each customer's own points balance.
An automatic reminder goes out before points expire. Offers go only to customers who agreed to receive them.
WhatsApp orders and local delivery
With the Online E-commerce Shop add-on (₹1,179/month, 500 offer messages included, extra ₹0.59 each), you get a WhatsApp catalogue, cart and orders. Customers pay by UPI or card link into your own Razorpay account.
You keep using the WhatsApp Business app on your phone, and all chats show in one inbox. For same-day delivery, book Borzo or Porter from the Orders page (Bengaluru); tracking goes to the customer on WhatsApp.
- Sales assistant replies with a menu, keyword replies and an away message
- Delivered, read, clicked and ordered counts for offers
How to start
Put the shop QR at the billing counter. Customers scan it, confirm their phone number with a one-time code, and their card opens in the browser. It can be added to the home screen. Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%.
Questions
Can a kirana store use a loyalty program?
Yes. Customers scan your shop QR and confirm their number with a one-time code. They need no app, and your staff only enter the mobile number and bill amount at the counter.
How much does it cost?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%.
Can customers use points as money off on their next bill?
Yes. You set the value of a point, the minimum points needed and the most of a bill that points can pay. Staff use points with one tap on the counter screen.
Can I send offers to all my customers?
Only to customers who agreed to receive offers. Offers go by WhatsApp or SMS on dates you choose, with each customer's own points balance.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.