A loyalty program made for sweet and mithai shops
Your regulars buy all year, and your busiest weeks come around Diwali, Raksha Bandhan and Holi. LoyaltyRewards helps you reward regular customers with points, remember them at festival time and take gift-box orders on WhatsApp. Customers never install an app.
Points on bill value for your regular customers
A mithai shop does not sell the same thing every day. One customer buys a 250 g box, another buys for a whole wedding. Points on bill value are fairer than stamps here, because a bigger bill earns more points.
You can also use Silver, Gold and Platinum tiers, so your best customers feel noticed.
- Customer scans the shop QR at the counter
- Confirms phone number with a one-time code
- Card opens in the browser and can be added to the home screen
- Full card gives a voucher with its own QR, which staff redeem once on the Redeem screen
Keep it honest at a busy counter
Festival days are crowded, and nobody has time to check every claim. LoyaltyRewards has checks built in.
- Self-claimed stamps need a scan of the shop QR within the last 90 minutes
- A cooldown applies per customer
- You can switch to staff-only stamps
- Every stamp, void and redemption is in an audit trail
Festival offers and gift-box orders on WhatsApp
With the WhatsApp Commerce add-on (₹999/month + GST, 500 offer messages included, extra ₹0.50 each), you can send offers from your own WhatsApp Business number. They go only to customers who agreed to receive them, using Meta-approved templates, with a "Stop offers" button.
You can put your gift boxes in a WhatsApp catalogue. Customers add to cart and pay by UPI or card link into your own Razorpay account. A sales assistant can auto-reply with your menu, answer keywords and send an away message when the shop is closed.
- Offer counts: delivered, read, clicked and ordered
- Catalogue, cart and orders in one place
- You keep using the WhatsApp Business app on your phone
- All chats show in one inbox
Remember customers without doing it by hand
On the Growth plan with WhatsApp Commerce, automations run every day by themselves for customers who opted in.
- Birthday and anniversary wishes
- Thank-you messages after a visit
- "We miss you" message for customers who stopped coming
- Reward-expiry reminders
Delivery, reviews and posting
You can book same-day local delivery with Borzo or Porter from the Orders page in these cities: Bengaluru. Tracking is sent on WhatsApp.
After a visit, customers can rate your shop and are taken to your Google review page. Every rating is treated the same, and no reward depends on a review. You can also post festival photos to Facebook, Instagram, YouTube and LinkedIn at once, now or scheduled.
Questions
Can a sweet shop use points instead of stamps?
Yes. You can give points on bill value or use digital stamp cards. Points suit mithai shops, where bills vary a lot.
Do my customers need to download an app?
No. They scan your shop QR, confirm their phone number with a one-time code, and the card opens in the browser.
Can I take bulk gift-box orders on WhatsApp?
Yes, with the WhatsApp Commerce add-on. You can set up a catalogue and cart, and customers can pay by UPI or card link into your own Razorpay account.
What does it cost?
Try everything for 7 days at just ₹99 + GST. Paid plans are ₹599, ₹1,499 and ₹2,999 per month + GST, adding campaigns, staff logins and more locations. Yearly plans save 20%. The WhatsApp Commerce add-on is ₹999/month + GST. To begin, use Try everything for 7 days at just ₹99 + GST.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.