A loyalty program made for watch shops
A watch is bought once in a while, so getting customers to return is the real task. LoyaltyRewards gives your shop points on bill value, WhatsApp reminders and simple rewards, all from a web panel. Customers never install an app.
Points on bill value, not stamps
Watch bills vary a lot, from a Rs 500 strap to a premium piece. Points on bill value fit this better than stamp cards, because bigger bills earn more points.
Customers scan your shop QR, confirm their phone number with a one-time code, and the card opens in the browser. They can add it to the home screen.
- Points on bill value
- Silver, Gold and Platinum tiers for regular buyers
- Full card issues a voucher with its own QR
- Staff redeem it once on the Redeem screen
Reasons for customers to come back
Watch shops have natural reasons for repeat visits. Battery change, strap replacement, cleaning and servicing all bring people in, and so do gift seasons like weddings and festivals.
With the Growth plan and Online E-commerce Shop, automations send messages every day by themselves, only to customers who opted in.
- Birthday and anniversary messages, handy for gift buying
- Thank-you message after a visit
- We miss you message for customers who have not come in a while
- Reward-expiry reminders
- Booking reminders for service drop-offs
Offers for gift seasons
Before Deepawali, wedding season or Raksha Bandhan, you can send an offer from your own WhatsApp Business number. It goes through Meta's official WhatsApp Business Platform, using Meta-approved templates, and only to customers who agreed to receive offers. Each message has a Stop offers button.
You see delivered, read, clicked and ordered counts. Online E-commerce Shop is an add-on at ₹1,179/month, with 500 offer messages included and extra at ₹0.59 each.
- Share your catalogue with watches and straps
- Customers can order and pay by UPI or card link into your own Razorpay account
- Refer-a-friend rewards shared on WhatsApp
Fair rewards and simple service bookings
Self-claimed stamps need a scan of your shop QR within the last 90 minutes, plus a cooldown for each customer. You can also switch to staff-only stamps. Every stamp, void and redemption is kept in an audit trail.
Customers can send booking or appointment requests from your shop page, such as a watch service visit. Your front-desk screen shows them. You can also ask for Google reviews after a visit, and every rating is treated the same.
- QR badges and table tents printed from the panel
- Customer list can be exported anytime
- GST invoice for every payment
Questions
Do my customers need to install an app?
No. They scan your shop QR, confirm their phone number with a one-time code, and the card opens in the browser. They can add it to the home screen if they like.
Can I remind customers about battery change or service?
Yes, you can send booking reminders and we miss you messages with the Growth plan and Online E-commerce Shop. They go only to customers who opted in.
How much does it cost?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%. Online E-commerce Shop is a separate add-on at ₹1,179/month.
Can I send offers to numbers I already have in my phone?
Send offers only to customers who agreed to receive them. Do not message bought or scraped number lists. Each message includes a Stop offers button.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.