WhatsApp leads for caterers: never lose a wedding or party enquiry
Most catering enquiries start with a WhatsApp message: "Need food for 150 people on 12th, what is the rate?" If it gets buried in your chats, the booking goes to someone else. LoyaltyRewards turns each chat into a lead you can follow up, quote and track.
Every enquiry becomes a lead
With the Sales Leads & Chat Reports add-on, every WhatsApp chat becomes a lead. You see all enquiries in one place instead of scrolling through hundreds of chats.
You keep using the WhatsApp Business app on your phone. Chats show in one inbox, so your family or staff can see them too.
- Pipeline board: new enquiry, quote sent, tasting, confirmed
- Follow-up dates so you remember to call
- Excel export of all your leads
Send a proper quotation
Customers planning a function compare two or three caterers. A neat PDF quotation with your menu and rate looks serious and is easy to forward to the family.
- PDF quotations from the panel
- Keep your menu and per-plate details ready
- Follow up a day or two later on the date you set
Reply fast, even when you are in the kitchen
With the Online E-commerce Shop add-on, the sales assistant can auto-reply with your menu, answer keywords like "rates" or "veg menu", and send an away message when you are busy at an event.
- Menu auto-reply
- Keyword replies
- Away message
- Messages go from your own WhatsApp Business number
Stay in touch with past customers
A birthday party today can be a wedding next year. Customers who agreed to receive messages can get birthday, anniversary and thank-you messages from your own number, on the Growth plan with Online E-commerce Shop.
Offers go only to customers who opted in, with a Stop offers button. Never message bought number lists.
- Birthday and anniversary messages
- Thank-you after the event
- "We miss you" message for old customers
Collect honest Google reviews
After an event, ask clients to rate you and send them to your Google review page. Every rating is treated the same, and no reward depends on a review. Our free Google review QR poster tool can help you.
Questions
How do I get WhatsApp leads as a caterer?
Share your WhatsApp link or QR on your visiting card, Instagram and banners. Our free WhatsApp link and QR generator makes this easy. Then each chat can become a lead in LoyaltyRewards.
Can I send quotations to customers?
Yes. The Sales Leads & Chat Reports add-on lets you create PDF quotations and set follow-up dates for each lead.
Do I have to change my WhatsApp number?
No. You keep your WhatsApp Business app on your phone, and chats also show in one inbox in LoyaltyRewards.
What does LoyaltyRewards cost?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.