WhatsApp leads for your furniture store, without losing a single enquiry
A sofa or a bedroom set is not bought in one chat. Customers ask for photos, prices and sizes, then go quiet for days. LoyaltyRewards helps you keep each WhatsApp enquiry as a lead, remember the follow-up date and send a proper quotation.
Why furniture enquiries get lost on WhatsApp
Most furniture buyers message two or three shops before deciding. Your chat list fills up fast, and an enquiry from last week is easy to forget.
The shops that reply with a clear quotation and follow up politely at the right time usually stay in the customer's mind. That is plain common sense, and it needs a simple system.
How the Sales Leads & Chat Reports add-on helps
With the Sales Leads & Chat Reports add-on, every WhatsApp chat becomes a lead. You do not have to copy numbers into a notebook or Excel sheet.
- Every WhatsApp chat becomes a lead automatically
- Set follow-up dates so you know whom to call today
- See all leads on a pipeline board
- Make PDF quotations to send to the customer
- Export your leads to Excel when you need them
A simple follow-up routine for furniture
You can use this routine with any tool. Reply the same day with photos and the price range. Send a written quotation within a day or two. Follow up after three or four days, and again before any festival or wedding season the customer mentioned.
Keep messages polite and short. Ask if they need different sizes, fabric or delivery dates, instead of only asking 'did you decide?'
Bring in more enquiries and keep customers coming back
LoyaltyRewards also has tools for the rest of the journey. Post your new designs to Facebook, Instagram, YouTube and LinkedIn at once, or schedule them. With Online E-commerce Shop, you can send offers only to customers who agreed to receive them, from your own WhatsApp Business number, and you keep using the WhatsApp Business app on your phone.
For delivery of smaller items, same-day local delivery with Borzo or Porter can be booked from the Orders page in supported cities (Bengaluru).
- WhatsApp catalogue, cart and payment link into your own Razorpay account
- Auto-reply with a menu, keyword replies and an away message
- Facebook and Instagram ads planned with AI on your own Meta ad account; results are never guaranteed
Prices and getting started
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%. The Sales Leads & Chat Reports add-on and Online E-commerce Shop are add-ons to your plan. Online E-commerce Shop is ₹1,179 per month and includes 500 offer messages, with extra messages at ₹0.59 each.
Every payment comes with a GST invoice by email and WhatsApp. If a plan lapses, nothing is deleted.
Questions
Can I see all my furniture enquiries from WhatsApp in one place?
Yes. With the Sales Leads & Chat Reports add-on, every WhatsApp chat becomes a lead, and you can see all of them on a pipeline board. You can also export them to Excel.
Can I send a quotation to a customer?
Yes. You can make PDF quotations from the leads section and send them to the customer. Follow-up dates help you remember when to call back.
Do I have to stop using my WhatsApp Business app?
No. You keep using the WhatsApp Business app on your phone, and chats show in one inbox. Offers go through Meta's official WhatsApp Business Platform, only to customers who agreed.
What is the price?
Try everything for 7 days at just ₹117. Paid plans are ₹707, ₹1,769 and ₹3,539 per month, adding campaigns, staff logins and more locations. Yearly plans save 20%. Online E-commerce Shop is ₹1,179 per month as an add-on.
About LoyaltyRewards
LoyaltyRewards is made by AppSage Infosystem Private Limited, Hoskote, Bangalore 562114, Karnataka (GSTIN 29AAVCA9317J1ZW). We build loyalty, Google review and WhatsApp tools for Indian shops, and we are a verified Meta Tech Provider on the official WhatsApp Business Platform. Every payment comes with a GST invoice. Talk to us on WhatsApp.